Contact us

United Energy is committed to delivering safe and reliable electricity. We aim to provide the highest level of customer service and welcome your feedback.


Electrical faults and emergencies

If you experience any electricity faults or emergencies, call our 24 hour service line:
132 099

For police, fire and ambulance services call:

For further information about what to do in an emergency, click here.


Customer & Corporate enquiries

Send us an email at or use our enquiry and feedback form here.

Customer Enquiries
Monday – Friday between 8am and 6pm
1300 131 689

Media Enquiries (for media outlets and journalists only)
03 9683 4342



Feedback & Complaints

Use our online form to provide feedback, submit a complaint or ask a question.

United Energy
PO Box 449
Mount Waverley
VIC 3149